Return & Refund Policy

🔁 Return & Refund Policy (Cosaoutlet)

We want you to be fully satisfied with your purchase from Cosaoutlet. If something isn’t right, we’re here to help.

Return Eligibility

We accept returns under the following conditions:

  • Item must be returned within 14 days of delivery
  • Item must be unused, unworn, and in original packaging
  • Proof of purchase is required

Non-Returnable Items

We do not accept returns for:

  • Worn or used items
  • Items damaged by the customer
  • Sale or clearance items (if marked final sale)

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method
  • Refunds may take 5–10 business days to appear in your account

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us.

Return Process

To start a return, please contact us at:

Please include your order number and reason for return.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item arrived defective or incorrect.